![]() ![]() ![]() Step 2 On the phone Settings > Wi-Fi page, click on the connected Wi-Fi name, write down the MAC Address (iPhone says Wi-Fi Address), IP Address, Subnet Mask, Gateway (iPhone says Router), and DNS Server. Step 1 Connect to the open portal Wi-Fi directly from a phone and authenticate with the login account on the authentication login page. If the above is not working, try the following steps: Be sure that we here are cloning the MAC address of the wireless card of the laptop, but not the Ethernet one.ģ. If the authentication login page doesn't show up when connecting the TL-WR902AC/TL-WR802N to the open portal Wi-Fi network, connect a laptop that can work with the portal Wi-Fi directly to the travel router's Wi-Fi network, then log in to the web UI of the router, go to Network > MAC Clone page to clone the laptop's MAC address to the router. Here is the guide to configure the WR902AC as the Share Hotspot mode.Ģ. If yes, will you see an authentication login page or popup window? Take and post a screenshot to the community. If the portal Wi-Fi is 2.4G, verify first if your phone/laptop connects to that open portal Wi-Fi directly and access the internet. Note: Please be sure you have read The Beta Test Agreement before proceeding! Case 2 Failed to connect the TL-WR902AC/TL-WR802N to an open portal Wi-Fi via 2.4Gġ. If the portal Wi-Fi is 5G, be sure you have updated the TL-WR902AC firmware to the latest, or install the following beta firmware on it, then confirm: ![]() If your travel router (TL-WR902AC/TL-WR802N) fails to connect to an open portal Wi-Fi/Hotel Wi-Fi, go through the following troubleshooting suggestions.Īvailable Solutions: Case 1 Failed to connect the TL-WR902AC to an open portal Wi-Fi via 5G Most hotels that provide open portal networks may require users to pass the portal authentication before surfing the internet, there should be no issue connecting to the internet when adding a wireless router to it as long as the authentication popup window shows up. ![]()
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